How to Contact IRCTC customer care

You can't contact directly through phone call.although you can write a mail to care@irctc.co.in citing the problem you are facing during login. Please mention the user id and send the e-mail from your registered email id with irctc.

They will contact with you via email within 2-3days. You can get assistance from them regarding your issue.

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How to active suspended IRCTC account

There is no direct option for recovery.

But you can write a mail to care@irctc.co.in citing the problem you are facing during login. Please mention the user id and send the e-mail from your registered email id with irctc.

They will contact with you via email within 2-3days. You can get assistance from them regarding your issue.

Also it is a good practice to always follow the IRCTC terms and conditions and comply with their user policy to avoid facing any issues.

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IRCTC Ticket Booking extension for chrome

We have tested few chrome extensions in past few bookings and one of the extension TatkalforSure did its job best.

Step 1: open your chrome browser and enter below link in address bar.

https://chrome.google.com/webstore/detail/tatkal-for-sure/lofecodcpbafhmhgcefmkffpfgnelabn?hl=en

Step 2: click on add to chrome and wait until it's get installed.

Step 3: click on + symbol to add your trip details to save for later.

Step 4: click on this extension while your booking tatkal ticket and choose your saved trip to submit.

Step 5:stay back until it's finish data submit and provide your payment details to book your ticket easily.

Have a happy & great journey

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What is Ladies Quota on IRCTC, how does it work?

• 6 Sleeper Class Berth will be reserved /available under this quota.

• Please Note that children below the age of 12 are not allowed to travel independently. An affidavit to the railways is required by the parent on the same subject. So ladies below the age of 12 will not be allowed under this quota unless an affidavit is issued by her guardian/parent.

• TTE is instructed to pay attention to this quota, so its lot more safer.

• Pregnant women or women above 45 years of age travelling alone will be issued a lower berth ( normally TTE issues the same on request, and co-passengers are also generous)

• Accommodation is also available/reserved to Ladies in Unreserved Coaches in Mail/Express trains.

• Its is extended to separate compartment/coaches in sub-urban trains

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How can I change my name on an online-booked IRCTC railway ticket?

first of all any online train booked ticket is not transferable.This has been made to prevent possible misuse of facility by the agents and brokers.

However, if reasonable case should arise, following provisions has been made:

(both for online/counter and offline/counter ticket)

Chief Reservation Supervisor of important stations are authorized by Railway Administration to permit the change of name of a passenger having a seat or berth reserved in his name in the following circumstances namely :

(a) Where the passenger is a Government Servant, proceeding on duty and appropriate authority, makes a request in writing 24 hours before the scheduled departure of trains

(b) Where the passenger makes a request in writing 24 hours before the scheduled departure of the train that the reservation made in his name may be transferred to another member of his family, meaning, Father, Mother, Brother, Sister, Son, Daughter, Husband and Wife.

(c) Where the passengers are students of a recognized educational institution and the Head of the institution makes a request in writing 48 hours before the scheduled departure of the train, that the reservation made in the name of any student be transferred to any other student of the same institute.

(d) Where the passengers are members of a marriage party and any person deemed to be Head of such party makes a request in writing 48 hours before the scheduled departure of the train that the reservation made in the name of any member of the marriage party be transferred to any other person.

(e) Where the passengers are a group of cadets of National Cadet Corps (NCC) and any officer who is the head of the group, makes a request in writing at least 24 hours before the departure of the train that the reservation made in the name of any cadet be transferred to any other cadet.

Such request will be granted only once. Regarding item no. (c), (d) and (e), such request for change in excess of 10% of the total strength of group shall not be granted.

Notice:

Above rules can be found on http://www.indianrail.gov.in/change_Name.html

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Tricks to keep the session alive in IRCTC

• Log into your IRCTC account by around 10:55 AM IRCTC Time. Keep maintain your session alive till 10:58AM. Then proceed to "Plan My Travel" Page. Fill in the journey details, choose quota as Tatkal. And the moment the IRCTC clock ticks 10:00, click submit. 

• There is a common misconception that you are not supposed to use Refresh or back button during the ticket reservation process. This is partially true. You may use the Refresh button Until the payment page of IRCTC. Till then, using a refresh button would save you some time.

• Try to use the payment method which doesn’t have captcha(security) and requires least no of pages to be opened.

• Try prefer BHIM UPI and Phonepe upi app which are pretty fast to get me tickets most of the time.

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How to book more than 6 tickets in IRCTC

Now IRCTC users are permitted to book tickets upto 12 in a month, if users get themselves verified through
their Aadhaar number along with at least one passenger also being verified through Aadhaar.
 Aadhaar Verification not required for booking up to 6 tickets in a month.
 Users can book upto 6 tickets (without Aadhaar) in a month continues as earlier.

 Steps to avail the facility of booking more than 6 tickets and up to 12 tickets in a   month

•  Under My Profile section,IRCTC Registered User is required to verify their aadhaar details       using Aadhaar KYC option.

•  User’s Aadhaar details will be verified through sending an OTP on his mobile number which is linked with aadhaar. On successful verification of OTP, user will become verified.

•  At least One (1) passenger on the ticket being booked, beyond 6 tickets in a month, should also be Aadhaar verified.

•  Users are required to verify the probable passengers through their respective Aadhaar card  number and store the verified passengers in passenger master list. This should be done before starting the ticket booking, beyond 6 tickets in a month.

•  User can also add Aadhaar verified passenger from master list at the time of booking to book additional tickets upto 12 tickets per month.

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List of Indian Railways stations codes

This is a complete list of Indian Railway station codes. You can search your city railway station code from this list.click on below link and enter your station name in the search box.

Click Here: Indian Railway Station Codes

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Process To Use Book Now Pay Later Option In IRCTC

Railways newly introduced  'buy tickets now and pay later' service for any Express trains across in India.According to the IRCTC official, soon passengers would be able to book tickets from the IRCTC website and pay later.

Passengers can book a ticket five days before to the journey date with a service charge of 3.5 percent, and they can pay it in the next 14 days.

IRCTC has associated with a Mumbai-based firm ePayLater to provide this new service in IRCTC. The ePayLater platform allows the user to log out immediately after booking tickets and make payments later.The Indian railway had earlier introduced 'pay on delivery' category for train tickets booked using IRCTC website.

Process:

In order to be applicable for this "Buy Now Pay Later" option, users will have to fill basic details including Aadhaar and PAN card details in IRCTC Account details. After which they will be able to use the feature with a One Time Password (OTP).

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Sleeper coach journey without reservation on train

Every time it is not possible to get train reservation tickets. Particularly, in festive and summer seasons. Booking a ticket for the train is hard. Most of the people don't know the difference between online reservation ticket and booking at reservation counter. There are some advantages over the e-ticketing for the reservations at the station. By just following this trick, you will have the journey on any sleeper coach without reservation.

Journey in sleeper coach without Reservation

1. Open IRCTC website check trains for your journey route.
2. Select your convenient train from the listed trains and check for seat availability.
3. If that has waiting list tickets, then book on online and go to nearest reservation counter.
4. Take the reservation form and fill the journey details along with train name and number which you prefer.
5. Submit your form and get waiting list ticket with any number (waiting list size doesn't matter).
6. As per Indian Railways, online booked waiting list tickets will be canceled once chart got prepared.But counter ticket advantage is it is valid for your sleeper coach journey.Counter ticket can't be canceled anymore.
7. With this simple trick, you can travel in sleeper coach without any reservation ticket.

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Process to Get Duplicate If Lost Counter Reservation Train ticket

 HIGHLIGHTS 

• The passenger can get a duplicate ticket if he/her lost Counter reservation ticket.
• The ticket should be in either confirmed or RAC status.
• Duplicate ticket charges will be 25% of ticket fare.

Nowadays everyone is booking train tickets through online only.However, still few people are booking tickets at railway station counters due to lack of knowledge in the online booking process. The main disadvantage with counter reservation ticket (offline ticket) is taking a duplicate ticket if lost/torn original.

Passengers can get duplicate ticket If their Train reservation ticket is torn or lost.However, duplicate ticket will be issued by collecting 25% of the fare amount as penalty.This facility is only available for confirmed /RAC ticket passengers.

Duplicate ticket charges will be the same regardless of chart preparation. No duplicate ticket will be issued for Waitlisted tickets. Besides, the refund is possible on damaged/torn ticket if its genuineness and authenticity are verified by particulars visible on the face of such a ticket.

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Reuse Already Registered Mobile Number in IRCTC Account

IRCTC Mobile number Reuse is a very complicated issue.Why Because you are using a recycled/already registered mobile number. The number was being used by someone else before getting allotted to you, and that user has not updated his/her new number in the IRCTC account.

Contact IRCTC Customer Care Executive
 Once a mobile number registered with IRCTC, even though you call for the deactivation of the registered account, IRCTC database DOES NOT purge the mobile numbers EVER. Hence, the only way suggested is to use a new mobile number which hasn’t been previously registered with any IRCTC account irrespective of its status (active or inactive status).

Update IRCTC Registered Mobile Number
Login to your registered IRCTC account where you want to update mobile number. There you can find change the mobile number option under settings tab.registered a mobile number is a default number for booking, confirmation, and cancellation of your ticket. When you are booking a self or someone else ticket through your account, you can find change mobile number column which shows along with the registered mobile number.This option is available in enable mode to change on require.

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Why can't I get a seat next to a girl on a train?

IRCTC using very complex and large algorithm to allocates seats to the passengers.The Indian railway main aim is to protect privacy and comfort of their passengers.while booking a train ticket, IRCTC program will check all your details to provide a seat to you.

Seat Allotment for single male (below 21 years old)

It is hard to get a Lower berth for male gender and above 21 years old. But it is pretty easy to get a lower berth for the male who are below age 21.male genders has age cutoff to allocate lower berths. Most of the cases lower berth will be assigned only for ladies and aged persons.

Seat Allotment for Single Female

Indian Railways has some strict rules to allocates a seat for Female gender. The top rule in the list is a female gender never be allotted seat in the group of man allotted, and also two same age groups with opposite genders never will be assigned with the same compartment.

Female gender berths are always lower or upper berth most of the scenarios. Other cases they will get any berth on the train if they travelling in group ticket or family members.

Seat Allotment for single male (above 21 years old)

Case 1: If you’re booking a seat in sleeper coach and your preference is for upper berth, Rules engine will check your age and gender first. Then it will check your berth preference. If there are any upper berth availability, it will be allotted to you. Otherwise, it checks for a middle berth, side-upper in respected order.

Case 2: If your berth preference is lower berth with male gender and above 21 years old, then System will check there is any berth around with old aged peoples. If yes you will get a lower berth.Otherwise, it starts from a standard order like Upper, Middle, Side Upper, Side Lower, Lower berths.

Seat Allotment for single Female (above 45 years old)

Seat allocation for ladies is most strict part in railway reservation. They always prefer women safety first. As we know, 2 lower berths are allotted for women in each sleeper and who are above 45 female persons are to be allotted with almost lower berths only.

Case 1: If any female gender booking a ticket with above 45 years old and prefer lower berth, she has 80% of chances to get.

Case 2: if two women waiting list tickets are confirmed and have only one lower berth on the train. Then Rules Engine will check their age and gender. If they are same in gender, then it will compare age and allocates lower berth to the elder one.

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Difference Between e-ticket and i-ticket in IRCTC

IRCTC online reservation portal has two different types of ticket booking facility, one e-ticket and another one is i-ticket.most of the IRCTC users are not aware of i-ticket.here we will discuss advantages and disadvantages of IRCTC i-ticket.

E-Ticket: An e-ticket or electronic ticket is the most common type of online ticketing where a passenger can book his/her train reservation from the IRCTC website. IRCTC will send a paperless ticket to An email and Mobile number (SMS) after the successful booking of the e-ticket. The user can also take a printout of the booked ticket to show TTE while travelling. The SMS received from IRCTC is also considered as ticket.passenger should carry any one of the ID cards to travel.

I Ticket: An  Internet ticket is the same as railway reservation counter ticket. The main advantage here is that you need not have to visit the railway reservation counter physically, but rather book it from the comfort of your home. It is useful for those who are unable to go to a railway booking counter to book the train reservation. I-Ticket also aimed at providing online booking facility to those passengers who do not have access to the printer. In case of i-ticket, the booking procedure remains the same as booking an e-ticket. However, it does not get sent to your mailbox. Instead, IRCTC delivers the ticket to your home address by courier service.

Difference between e-ticket and i-ticket

Booking Time: While e-tickets can be booked at any time till the final chart prepared on the day of travel, atleastBut i-tickets must be at least3 days in advance. Why because IRCTC requires a minimum of 3 days to deliver the ticket to your doorstep via courier service.
Ticket Cost: The cost of e-ticket is inclusive of the actual fare plus service charges. I-Tickets attract additional postage charge for delivering the ticket to the passenger's address. So the cost of i-tickets is slightly more than e-tickets.
Tatkal Facility: Tatkal quota tickets can be booked as e-tickets. However, the tatkal service cannot be availed with i-tickets as the tickets are required to be booked at least three days in advance.
Lost Tickets: In a case of a lost e-ticket, one can simply take another printout of the email sent by IRCTC. Taking a duplicate i-ticket is a difficult task. One has to visit the railway reservation counter and provide the PNR details to get a duplicate copy of i-ticket. Duplicate i-ticket also attracts additional charges.
Waiting List Tickets: Unconfirmed e-tickets which are on the waiting list at the time of chart preparation automatically get cancelled. So one cannot travel with waiting list e-tickets. In a case of i-tickets, there is no automatic cancellation for waitlisted tickets. So if you want to travel at any cost, even in a unreserved compartment, then opting for i-ticket makes sense.
Ticket Cancellation: e-tickets can be cancelled in IRCTC online portal, and the money refund will credit to your bank account/credit card which was used for the transaction. Online cancellation facility is not available for i-tickets. The user has to visit the railway reservation counter for the cancellation of i-tickets. However, money refund will be made offline only. It gets credited back to the user bank account within three business days after initiating the cancellation request. Also, the cancellation charges for i-ticket is higher than the e-tickets.
ID Proof: In case of e-tickets, travelling with a valid ID Card is mandatory. However, the ticket checkers usually don't ask to show ID proof while travelling with an i-ticket.

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